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Privacy Policy - EU

S.V.A.C.O POWER PRODUCTION LTD is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website, mobile applications, and other related services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

We may collect the following types of personal information:

1. Personal Information: This includes your name, email address, postal address, phone number, and any other information you voluntarily provide when you create an account, place an order, or interact with our Services.
2. Payment Information: When making a purchase, we collect payment information such as credit card details or other financial information. However, we do not store this payment information. It is securely processed by our third-party payment processors.
3. Device and Usage Information: We may collect information about the device you use to access our Services, including your IP address, browser type, operating system, and browsing behavior.
4. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use your personal information for the following purposes:

1. To process and fulfil your orders and requests.
2. To improve our Services and enhance your user experience.
3. To send you marketing communications, newsletters, and promotional offers if you have provided your consent to receive them.
4. To respond to your inquiries, provide customer support, and address any issues you may have.
5. To comply with legal obligations and regulatory requirements.

Lawful Basis for Processing

We process your personal data based on one or more of the following lawful bases:

1. Consent: You have given us clear and unambiguous consent to process your personal data for specific purposes.
2. Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or for taking steps at your request before entering into a contract.
3. Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
4. Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that such interests are not overridden by your rights and freedoms.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

1. With trusted third-party service providers who assist us in operating our business and providing the Services (e.g., payment processors, shipping companies).
2. To comply with legal obligations, such as responding to lawful requests and court orders.
3. To protect our rights, privacy, safety, or property and those of our customers or others.

International Data Transfers

Some of our service providers and partners may be located outside the European Economic Area (EEA). In such cases, we will take appropriate measures to ensure that your personal information receives an adequate level of protection, as required by the GDPR.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Your Rights

Under the GDPR, you have certain rights regarding your personal data. These rights include:

1. Right to Access: You have the right to request access to the personal information we hold about you.
2. Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
3. Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
4. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data under certain circumstances.
5. Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Right to Object: You have the right to object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Complaints

If you believe that we have not complied with the relevant data protection laws, you have the right to lodge a complaint with the appropriate supervisory authority in your country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the date of the last revision.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

Tel No 357 95133298

Email svacopowerproltd@gmail.com